Portfolio Management
At Grantley, we cater for residential portfolio landlords, whether they have two properties or one hundred and two.
We have extensive experience in umbrella ownership models, even those including trusts and pensions.
Our own in-house accounts team means that we can deliver statements and payments to landlords at whatever frequency they desire.
Running an "open book" operation, we do not mark-up contractor invoices meaning that, besides the lower cost, we are not choosing suppliers based on their willingness to pay Grantley for the work. Of course, should an owner have suppliers that they prefer to use we will use them, subject to them being suitably qualified.
We can also help with other aspects of running a portfolio by, for example, arranging introductions to raise finance against the portfolio, even for trusts. We can also use our contacts to find new units to grow the portfolio or to dispose of units if there is a need to do so.
Our business is built on service. You will have a single point of contact and will never be in a situation where you have to explain who you are to a member of the team.
The Property Management Team
Stephen Frost
Director
Stephen founded the business in 2006. An experienced landlord with a Surrey-based portfolio, Stephen has been running his own businesses in the Guildford, Godalming and Haslemere areas for more than 25 years. A father of four plus two (seven if you include his Labrador, Hendricks), he has an excellent knowledge of the local areas and completely 'gets' the challenges faced with finding, buying, selling, managing, and renting a home. He loves life and the Grantley business. Nothing is too much trouble for Stephen, and he is well respected for his "positive mental attitude" both in business and at play. When not at the office, one of Stephen's other great passions is classic cars and he can often be seen dashing around in one his favourite cars.
01483 407603
Shonda Underwood
Director
Shonda has worked in the Haslemere office since 1997 and has over 28 years letting experience in and around the area, having visited, shown, or valued just about every house in the town and surrounding villages. Shonda thrives on business development, investment landlord acquisition, property lettings and management and has a wealth of local knowledge and contacts, which proves invaluable in the business. Shonda has two boys which keeps her busy and enjoys running, cycling and paddle boarding.
01428 773056
Mark Blakeway
Head of Lettings
Born in Sydney, Mark made England his home back in 2003 and now enjoys the Surrey Hills and south/mid Wales, either mountain biking or walking with his young family. Having lived and worked in Guildford heading up a premium lettings business since 2006, he joined Grantley in 2015 and is passionate about working with the Lettings, Finding and Management Team to elevate the business to a new level. Mark has never completely gotten over the heartbreak of losing the 2003 Rugby World Cup on home turf to the English, a fact that he is regularly reminded of.
01483 407602
Lisa Pollard
Director
Lisa joined Grantley in January 2021 following the merger with her own lettings business, LP Lettings, which she set up and ran for almost 9 years. Lisa started her lettings journey in Knightsbridge some 27 years ago and has amassed a huge number of clients and contacts throughout Surrey and prime central London. This varied experience in all aspects of letting and management, as well as the same customer-focussed approach as the rest of the team at Grantley, is proving invaluable to her clients. Living in Thursley, Lisa is often out on the common enjoying long walks with her dog and spending time with her family.
01428 773057
Sam Nicholas
Property Manager
Sam has lived and worked in Guildford and the surrounding areas all her life, and worked for a Guildford-based corporate estate agency in Residential Lettings for several years before her daughter was born. In recent years she worked in Healthcare before returning to Property Management in November 2020, which very quickly felt very familiar. Outside of work Sam enjoys outdoor life and social time with family and friends.
01483 407624
Sarah Ellis
Director
Sarah has been based in the Haslemere office for over 17 years, having previously worked in the travel industry. This time has enabled Sarah to build a wealth of property management experience, dealing with all aspects of new business and ongoing client relationships. Sarah has a passion for interior design and refurbishment and is often asked to coordinate refurbishment projects on her clients' behalf, and as a landlord herself, Sarah can empathise with the requirements of both landlords and tenants. When not at work Sarah is a keen golfer, enjoys entertaining with friends and family and of course a glass of chilled sauvignon!
01428 773061