Portfolio Management
At Grantley, we cater for residential portfolio landlords, whether they have two properties or one hundred and two.
We have extensive experience in umbrella ownership models, even those including trusts and pensions.
Our own in-house accounts team means that we can deliver statements and payments to landlords at whatever frequency they desire.
Running an "open book" operation, we do not mark-up contractor invoices meaning that, besides the lower cost, we are not choosing suppliers based on their willingness to pay Grantley for the work. Of course, should an owner have suppliers that they prefer to use we will use them, subject to them being suitably qualified.
We can also help with other aspects of running a portfolio by, for example, arranging introductions to raise finance against the portfolio, even for trusts. We can also use our contacts to find new units to grow the portfolio or to dispose of units if there is a need to do so.
Our business is built on service. You will have a single point of contact and will never be in a situation where you have to explain who you are to a member of the team.
The Property Management Team
Stephen Frost
Director
Stephen founded the business in 2006. An experienced landlord with a Surrey-based portfolio, Stephen has been running his own businesses in the Guildford, Godalming and Haslemere areas for more than 25 years. A father of four plus two (seven if you include his Labrador, Hendricks), he has an excellent knowledge of the local areas and completely 'gets' the challenges faced with finding, buying, selling, managing, and renting a home. He loves life and the Grantley business. Nothing is too much trouble for Stephen, and he is well respected for his "positive mental attitude" both in business and at play. When not at the office, one of Stephen's other great passions is classic cars and he can often be seen dashing around in one his favourite cars.
Shonda Underwood
Director
Shonda has worked in the Haslemere office since 1997 and has over 28 years letting experience in and around the area, having visited, shown, or valued just about every house in the town and surrounding villages. Shonda thrives on business development, investment landlord acquisition, property lettings and management and has a wealth of local knowledge and contacts, which proves invaluable in the business. Shonda has two boys which keeps her busy and enjoys running, cycling and paddle boarding.
Mark Blakeway
Head of Lettings
Born in Sydney, Mark made England his home back in 2003 and now enjoys the Surrey Hills and south/mid Wales, either mountain biking or walking with his young family. Having lived and worked in Guildford heading up a premium lettings business since 2006, he joined Grantley in 2015 and is passionate about working with the Lettings, Finding and Management Team to elevate the business to a new level. Mark has never completely gotten over the heartbreak of losing the 2003 Rugby World Cup on home turf to the English, a fact that he is regularly reminded of.
Diana Buck
Lettings Associate
With over 32 years of experience, Diana started her career in the early nineties as a letting agent for some of the capital's most well-known and high-profile brands in areas such as Knightsbridge, Mayfair and Chelsea. This experience of elegant Georgian townhouses and luxury apartments inspired her love of interior design and a deep understanding of the complexities of renovation and refurbishment required to meet the highest possible standards.
In 1998, Diana founded her own business, specialising in designing and refurbishing country houses in both London and Surrey. In 2018, she returned to the agency sector to work for a well-known independent letting and property management firm in Guildford. For the last 6 years, Diana has been synonymous with exceptionally high levels of client service, dealing with the letting and management of some of the finest houses in the Surrey Hills. Diana lives in Cranleigh with her family and spoilt black Labrador, Teddy. In her spare time, she loves cooking and is very good at it (according to her husband!).
Gemma Stevens
Lettings Associate
Gemma started her 12-year property career in sales before moving across to lettings and property management, giving her a wealth of knowledge and an excellent understanding of the entire industry. From clients with single properties to those with large portfolios, Gemma’s consistent professional and friendly approach ensures she gets the best possible results.
When not at work, she enjoys keeping active and spending time in the countryside near where she lives, in Liphook, with her family and beloved miniature-Dachshund, Fernando.